Identifies eight tested principles that transform what can be an overwhelming process into a set of comprehensible and concrete steps. Each phase of the change process is brought to life through the stories and perspectives of teachers, coaches, and principals--stories that will strike familiar chords with every educator.

Keep the end in mind -- Understanding the problem -- The stance of a researcher -- The 80/20 rule -- Patterns of talk -- Patterns in content -- Patterns in instruction -- Intentionality.