This is a class set of 15 books. Originally published in 1936, this is the archetype of the practical human relations handbook. Making people like you by smiling, remembering names, and being a good listener are encouraged. Final sections describe approaches for persuading people to your way of thinking and how to change people without causing offense or resentment. These positive principles are stated succinctly and illustrated with pertinent, if occasionally outmoded, anecdotes. While critics have charged that Carnegie emphasized good manners and friendliness over proficiency, the author clearly states that his target audience is competent individuals who are less than successful because they lack people skills, a group that would be well served by his sensible guidance. Lexile 1020.